QUALITY POLICY STATEMENT
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The Australian Movers’ Group consists of a growing network of independent, family owned removal and storage companies strategically located throughout Australia. The companies have joined together to form a nationwide team of management and staff committed to supporting each other in meeting the needs of customers. Each company is a member of the Australian Furniture Removers’ Association and all have met stringent criteria in demonstrating quality work practice, compliance with strict codes of conduct, and have produced objective evidence of sound management and financial stability and integrity in their dealings with consumers.
All partners of the Australia Movers’ Group are preferred carriers to growing number of Australia’s major corporate organisations, as well as being major providers to Federal and State Government departments, which have constant need to arrange relocation of their personnel and families.
Our quality system dictates that all staff and contractors employed by members of the group are trained and work in accordance with the policy, procedures and relevant work instructions as detailed in our training manuals, This complements the continuous improvement programmes of our individual member companies and assist in building long term relationships to the mutual benefit of our customers and suppliers.
All new staff joining AMG network under go an induction programmes and ongoing structured training. This ensure continuity of performance and service throughout the country. The latest advances in industry and business practice are monitored and disseminated throughout the group via regular conferences, information sharing and cooperation.
Our philosophy is to provide personalised, value for money service to satisfy our customers’ needs.
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