| Quality Policy Statement |
The Australian Movers' Group consists of a growing network of independent,
family owned removal and storage companies strategically located throughout
Australia. The companies have joined together to form a nationwide team of
management and staff committed to supporting each other in meeting the needs of
customers.
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Each company is a member of the Australian Furniture Removers' Association
and all have met stringent criteria in demonstrating quality work practice,
compliance with strict codes of conduct, and have produced objective evidence
of sound management and financial stability and integrity in their dealings
with consumers.
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All partners of the Australia Movers' Group are preferred carriers to
growing number of Australia's major corporate organisations, as well
as being major providers to Federal and State Government departments,
which have constant need to arrange relocation of their personnel and
families.
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Our quality system dictates that all staff and contractors employed by
members of the group are trained and work in accordance with the policy,
procedures and relevant work instructions as detailed in our training
manuals, This complements the continuous improvement programmes of our
individual member companies and assist in building long term relationships
to the mutual benefit of our customers and suppliers.
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All new staff joining AMG network under go an induction programmes and
ongoing structured training. This ensure continuity of performance and
service throughout the country. The latest advances in industry and
business practice are monitored and disseminated throughout the group via
regular conferences, information sharing and cooperation.
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Our philosophy is to provide personalised, value for money service to
satisfy our customers' needs.
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Matt Gill
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Chairman
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